1. Acceptance of Terms
By accessing this website, requesting a quotation, scheduling a consultation, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of the website and our services immediately. Continued use of the website after any revisions constitutes acceptance of the updated Terms and Conditions.
2. Eligibility
Our services are available to individuals and organisations legally capable of entering into binding agreements. By using this website or requesting services, you confirm that the information you provide is accurate, complete, and current.
3. Scope of Services
We provide home improvement, renovation, maintenance, repair, installation, inspection, and related property services. Information presented on this website is intended for general informational purposes only and should not be considered a legally binding offer or guarantee. The final scope of work will be confirmed through an approved quotation or written service agreement.
4. Quotations and Pricing
All quotations are prepared based on the information available at the time of assessment and remain valid for the stated period. Pricing may be revised if additional work, hidden site conditions, client-requested changes, or material cost fluctuations affect the original scope of the project.
5. Payments
Payment terms, deposits, milestone payments, and final balances will be agreed upon before work begins. Payments must be made according to the agreed schedule. Failure to make payments on time may result in delayed or suspended services until outstanding balances have been resolved.
6. Scheduling and Project Timelines
Appointments and project schedules are planned in good faith but may change due to weather conditions, permit approvals, supplier delays, labour availability, restricted site access, safety concerns, or other circumstances beyond reasonable control. We will make reasonable efforts to communicate any significant scheduling changes.
7. Customer Responsibilities
Customers are responsible for providing accurate project information, ensuring safe and reasonable access to the property, obtaining any necessary permissions or approvals, and protecting valuable or fragile belongings before work begins unless otherwise agreed in writing.
8. Project Changes
Any request to modify the agreed scope of work, materials, specifications, finishes, or project design after approval may result in revised pricing, updated completion schedules, or additional charges. Significant changes may require written approval before additional work is undertaken.
9. Warranty
Where applicable, workmanship warranties apply only to the services specifically provided and are subject to the terms outlined in the relevant service agreement. Warranty coverage does not extend to normal wear and tear, misuse, accidental damage, neglect, improper maintenance, unauthorised alterations, third-party work, or events beyond reasonable control.
10. Intellectual Property
All website content, including text, graphics, images, photographs, logos, icons, layouts, and other materials, is protected by applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, published, or reused without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by applicable law, our total liability arising from the use of this website or our services shall not exceed the amount paid for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or property value.
12. Force Majeure
We shall not be responsible for delays or failure to perform our obligations where such delays arise from events beyond our reasonable control, including natural disasters, severe weather, government actions, labour shortages, transportation disruptions, utility failures, pandemics, supply chain interruptions, or other unforeseen circumstances.
13. Suspension and Termination
We reserve the right to suspend, decline, or terminate services or website access where payment obligations remain outstanding, false or misleading information has been provided, unsafe working conditions exist, or these Terms and Conditions have been breached.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which the services are provided. Any disputes should first be addressed through good-faith discussions before either party pursues available legal remedies.
15. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our services, operational practices, or legal requirements. Updated versions become effective upon publication on this website, and continued use of the website or our services constitutes acceptance of the revised Terms and Conditions.